Frequently Asked Questions
Learn how to get the best out of your dog calming diffuser
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Each refill lasts up to 30 days. The starter kit includes two refills, providing up to 60 days of calming support.
Replace the diffuser after six months of continuous use (24/7) to ensure optimum effectiveness.
Plug it into the room where your dog spends most of their time. Keep it upright, uncovered and away from furniture or curtains.
Every dog is different but you should see a difference within a week. Leave the diffuser switched on continuously and allow several days for your dog to adjust.
Depending on how long the stress-related signs have been present and how severe the signs may be, it may take longer to see an improvement.
We recommend using the Eden & Hound diffuser for at least 1 month.
All the time! We find that it can especially help with supporting dogs during separation, loud noises, unfamiliar environments, changes at home and other stressful situations.
The diffuser is odourless, so it will not add a noticeable fragrance to your home and is completely safe for you and your pets
No.Speak to your vet if your dog’s anxiety is severe or you are concerned about their behaviour.
No, the diffuser should be left plugged in and switched on 24/7
It is normal for the diffuser to be warm to the touch as heat is how the calming pheromones are dispersed